In the final article of our ๐๐๐๐๐ฟ๐ฒ ๐ผ๐ณ ๐ข๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ series, @Rollo Burgess, @Thomas J Hill and @Meera Karsan explore how Operations can orchestrate, oversee, and optimize to become a driver of smarter growth and stronger client experiences. Read our insights here: https://www.capco.com/intelligence/capco-intelligence/financial-markets-operations-orchestrate-oversee-optimize
In financial services, speed and caution are often at odds. Move too fast, and compliance risks rise. Move too slow, and service quality suffers. Confidence-driven AI changes that balance. By adjusting actions based on certainty levels, it pushes processes forward when confidence is high, prompts reminders when it is moderate, and escalates to humans when the risk is greater. The result is automation that is intelligent, safe, and outcome focused. Learn how this approach is reshaping the future of finance: https://okt.to/HdjSxr
๐งญ ๐๐๐ก๐ ๐ ๐ฌ๐ฑ/๐ฎ๐ฌ๐ฎ๐ฏ sets clear and stringent expectations regarding AFC Risk Management Many institutions still rely on vague risk appetite statements, inconsistent KRIs, and limited oversight. Capcoโs latest expert article outlines whatโs required now: structured, measurable frameworks aligned with actual business activity and board-level accountability. ๐ Read the full insight: https://www.capco.com/intelligence/capco-intelligence/finma-guidance-05-2023-on-financial-crime-risk
The electric grid is no longer just physical infrastructure. It is becoming digital and distributed, creating both opportunities and challenges for utilities. With the acceleration of renewable integration, advanced storage, and smarter grid technologies, the way energy is delivered must be reimagined to ensure it remains secure, reliable, and efficient This shift requires more than simple modernization. It calls for a digital grid strategy that emphasizes resilience, cybersecurity and long-term scalability. Read our latest blog and discover how digital grids can help your organization adapt to change and unlock lasting value ๐ https://www.capco.com/intelligence/capco-intelligence/digital-grids-building-a-resilient-platform-for-the-future
๐๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ฑ๐ฒ๐๐ฒ๐ฟ๐บ๐ถ๐ป๐ฒ๐ ๐๐๐ฐ๐ฐ๐ฒ๐๐ ๐ผ๐ฟ ๐ณ๐ฎ๐ถ๐น๐๐ฟ๐ฒ! Payments transformation projects are not just about technology โ a targeted communication strategy is essential to bring customers, partners, and internal stakeholders along on the journey. ๐ ๐ง๐ต๐ฒ ๐ฏ๐ถ๐ด๐ด๐ฒ๐๐ ๐ฐ๐ต๐ฎ๐น๐น๐ฒ๐ป๐ด๐ฒ๐: - Required lead times for affected customers - Varying needs depending on the target audience - Availability of broad communication channels - Uncertainty among impacted employees โ ๐ฆ๐ผ ๐ต๐ผ๐ ๐ฐ๐ฎ๐ป ๐ฐ๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐๐๐ฐ๐ฐ๐ฒ๐ฒ๐ฑ? Our latest article in the Successfully shaping the future of payments transformation series shares proven methods: - Why is early communication planning critical? - How can banks tailor messaging for different audiences? - What are the best practices that help ensure project success? ๐ Read the full article and benefit from expert insights: https://www.capco.com/intelligence/capco-intelligence/communication-key-success-factor-in-payment-transformation-projects ๐ Want to explore the complete series? Read all the articles here: https://www.capco.com/intelligence/capco-intelligence/successfully-shaping-the-future-of-payments-transformation
๐ฃ๐ฆ๐ฅ & ๐ฃ๐ฆ๐๐ฏ ๐ฎ๐ฟ๐ฒ ๐บ๐ผ๐ฟ๐ฒ ๐๐ต๐ฎ๐ป ๐ท๐๐๐ ๐ฐ๐ผ๐บ๐ฝ๐น๐ถ๐ฎ๐ป๐ฐ๐ฒ ๐๐ผ๐ฝ๐ถ๐ฐ๐. Theyโre an opportunity to rethink security, customer protection, and operational resilience. In our latest article, we highlight ๐น what changes lie ahead for payment service providers ๐น how liability, reporting, and prevention rules are tightening ๐น and how banks can turn the regulation into competitive advantage ๐ Swipe through the essentials and read the full article: https://www.capco.com/intelligence/capco-intelligence/psd3-psr-strengthening-fraud-prevention-and-consumer-protection
Bank Negara Malaysiaโs updated Risk Management in Technology (RMiT) policy is putting FIs under pressure to elevate their cybersecurity, third-party risk management and operational resilience. This recent @Businessnews.com.my article highlights how FIs are dealing with the shift towards โข zero-trust architecture and multi-factor authentication โข stricter cloud governance & vendor oversight โข compressed incident reporting timelines & cyber drill mandates. #FIs must embed long-term strategies to improve technology risk management and resilience โ especially as risks emerge from new technologies such as AI and blockchain. Read the full article here: https://businessnews.com.my/financial-institutions-rmit-rules/amp/ @Kazi Mahmood Click here for more insights on how to navigate the transformation: https://www.capco.com/intelligence/capco-intelligence/empowering-compliance-with-bank-negara-malaysias-rmit #RMiT #BNMCompliance #cyberresilience #cloudgovernance
๐๐ ๐ฑ๐ถ๐ด๐ถ๐๐ฎ๐น ๐ฎ๐๐๐ฒ๐๐ ๐บ๐ผ๐๐ฒ ๐ณ๐๐ฟ๐๐ต๐ฒ๐ฟ ๐ถ๐ป๐๐ผ ๐๐ต๐ฒ ๐บ๐ฎ๐ถ๐ป๐๐๐ฟ๐ฒ๐ฎ๐บ, ๐๐ต๐ฒ ๐ฟ๐ผ๐น๐ฒ ๐ผ๐ณ ๐ฏ๐ฎ๐ป๐ธ๐ ๐ถ๐ป ๐๐ต๐ถ๐ ๐๐ฝ๐ฎ๐ฐ๐ฒ ๐ถ๐ ๐ฐ๐ต๐ฎ๐ป๐ด๐ถ๐ป๐ด ๐ณ๐ฎ๐๐. Custody is emerging as a critical entry point that balances compliance, operational strength, and customer trust. This latest piece explores how banks can leverage their core capabilities to offer custody services and build a foundation for future digital asset offerings. Building on insights from our earlier article on digital asset readiness and operational resilience (https://www.capco.com/intelligence/capco-intelligence/operation-resilience-through-risk-control-self-assessment) this feature takes a closer look at custody as a strategic first move. Read the full article: ๐๐ถ๐ด๐ถ๐๐ฎ๐น ๐๐๐๐ฒ๐ ๐๐๐๐๐ผ๐ฑ๐: ๐ ๐ฆ๐๐ฟ๐ฎ๐๐ฒ๐ด๐ถ๐ฐ ๐๐บ๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐๐ฒ ๐ณ๐ผ๐ฟ ๐๐ฎ๐ป๐ธ๐ ๐ถ๐ป ๐๐ต๐ฒ ๐ฃ๐ผ๐๐-๐ฅ๐ฒ๐ด๐๐น๐ฎ๐๐ผ๐ฟ๐ ๐๐ฟ๐๐ฝ๐๐ผ ๐๐ฟ๐ฎ โก๏ธ https://www.capco.com/intelligence/capco-intelligence/digital-asset-custody-a-strategic-imperative-for-banks Authors: @John Geertsema, @Hayden McMurrey & @Nyla K., CSM
Operational resilience has evolved from a regulatory checkbox into a strategic driver of growth, innovation, and customer trust. In the latest @Global Association of Risk Professionals (GARP) feature, @Capcoโs @Michael Konrad explains how leading firms are embedding resilience into their core operations to improve efficiency, anticipate disruption, and position themselves for long-term success. As regulatory expectations rise, a mature resilience framework can help firms stay compliant while also unlocking a competitive advantage. Read the full piece here: https://www.garp.org/risk-intelligence/operational/beyond-compliance-how-operational-250808
As AI adoption accelerates in financial services, so do the risks around energy consumption, transparency, and bias. Capcoโs latest white paper, explores how financial institutions can align regulatory frameworks with AI governance to reduce ESG risk and build long-term resilience. We outline practical strategies for responsible implementation, including energy-efficient model design, enhanced transparency, and the EDGE principles: Explainability, Data, Governance, and Ethics. Read the full paper to learn how your organization can adopt AI responsibly while advancing your innovation goals and managing ESG risks. Access the white paper here: https://www.capco.com/intelligence/capco-intelligence/ai-and-sustainability-similarities-across-regulatory-frameworks
