At Caribou Coffee, the little things make a big difference. One of our favorite traditions? Custom, hand-drawn name tags created by our team members. From Disney characters to seasonal art, these tags are more than labels—they’re conversation starters that spark smiles and connections. General Manager Conner M. shared how these creative touches fuel authentic connections: “Guests got to know me as a person, which motivated me to get to know them more.” Conner also uses his name tags to include pronouns—showing how small details can make a store feel safe, welcoming, and personal. The creativity doesn’t stop there. Shift Leader Karter O. designed SpongeBob-themed name tags for his whole team, while Samantha S. brought Disney magic to hers. When teams create together, they strengthen their bond—and guests feel that energy, too. Our chalkboards are another canvas where imagination comes to life. Whether it’s highlighting a seasonal drink, a clever pun, or a playful question of the day, these boards invite guests to pause, smile, and even join the conversation. Every drawing is a visual story about what makes Caribou unique. At the end of the day, it’s not just about coffee—it’s about connection. A creative name tag or a chalkboard doodle might seem small, but it has the power to brighten someone’s day. That’s the Caribou difference: together, we create day-making moments that keep the chain of good going.
Fall is brewing at Caribou Coffee®! Starting Aug. 21, Caribou’s fall menu hits stores nationwide with the ultimate flavor faceoff: pumpkin vs. Honeycrisp apple. Whether you’re team cozy pumpkin or crisp apple orchard, there’s a handcrafted sip waiting for you. Pumpkin classics return with real pumpkin sauce in every cup — from the indulgent Pumpkin White Mocha to the spiced Pumpkin Chai. New this year: the Iced White Mocha with Pumpkin Cold Foam, a sweet swirl of espresso, white chocolate, and fluffy pumpkin topping. Apple lovers, your favorite is back too! The Honeycrisp lineup brings orchard-fresh vibes with the Apple Caramel High Rise®, refreshing Apple Energy Drink, and caffeine-free Apple Caramel Oatmilk Steamer. Caribou isn’t stopping at drinks. The new French Toast Sandwich serves up sausage, egg, cheddar, and cream cheese on golden French toast bread. Fan-favorite treats also return — the Pumpkin Cream Cheese Muffin and Apple Cinnamon Pastry, perfect for those crisp fall mornings. Coffee fans can also snag the limited-edition Guatemala Single Origin Light Roast Whole Bean, launching Sept. 25, along with fall-inspired merch to sip in style. Order ahead on the Caribou Coffee app and join Caribou Perks® to earn rewards, score perks, and never miss a seasonal favorite.
Last month, Caribou General Managers came together for BouCon, our energizing three-day annual conference focused on connection, learning, and, of course, making fun happen. This year’s event was about empowering our leaders with the tools and skills they need to drive strong business performance in our coffeehouses. From hands-on workshops to collaborative sessions, the focus was on growth, innovation, and leadership excellence. We also took a nostalgic trip down memory lane by way of throwback music, Trapper Keepers, a vintage photo booth, and more. Our store leaders brought their signature passion every step of the way. Cheers to another successful BouCon in the books! ☕️
Earlier this year, we celebrated the winners of the Best of the ‘Bou title, awarded to our top store managers across the U.S. who had outstanding achievements and results in team, guest, and business in the previous year. We celebrated the winners with an exciting day and a heart-warming award ceremony with messages from their teams in the evening. “We do Best of the ‘Bou every year because we think it’s incredibly important to say thank you and show gratitude to our teams for the hard work they do,” said VP of U.S. Retail, Jennifer Brunick.
Caribou Coffee gives the classic lemonade stand a glow-up with new Lemonade Refreshers Caribou Coffee is turning up the summer vibes with its new Lemonade Refreshers, available nationwide starting July 17. The refreshing trio—Strawberry, Peach, and Berry Punch—blends real fruit, lemonade, and ice for a vibrant, caffeine-free sip perfect for any summer moment. To celebrate, Caribou Perks® members enjoy 50% off any Lemonade Refresher daily after 12 p.m., July 20–August 16. These permanent menu additions complement Caribou’s nostalgic summer lineup, including the Malted Mocha Espresso Shaker, featuring espresso, malted milk powder, and oatmilk; Kenya Packaged Coffee, a bright light roast with blackberry acidity; and the La Minita Peaberry, a limited-edition Costa Rican roast with layered berry and chocolate notes. Caribou is also offering a Swig Life® x Caribou Coffee® Cup Coolie—a sleek, collapsible sleeve for 22–28 oz cold beverages. Guests are encouraged to use the Caribou Coffee app and join Caribou Perks for access to rewards and limited-time deals. Offer valid at participating U.S. locations; exclusions apply. Learn more at cariboucoffee.com/caribou-perks.
Caribou Coffee expands in Texas with first stand-alone coffeehouse. Caribou Coffee continues its strategic expansion with the opening of its first stand-alone coffeehouse and drive-thru in Texas, located at 5955 Rufe Snow Drive in Watauga. This marks a key milestone following recent growth in Georgia and North Carolina. The new location reflects Caribou’s commitment to sustainability by repurposing an existing QSR property, minimizing environmental impact through reduced construction and efficient design. The site includes drive-thru access, walk-up service, and outdoor seating to meet high local demand. The coffeehouse incorporates waste-reducing practices and eco-conscious materials. During grand openings, $1 from each purchase is donated to a local charity, reinforcing community support. Caribou plans continued expansion in Texas, with a Grapevine location slated for late 2025. The brand’s growth across the Southeast aligns with its mission to deliver premium coffee experiences while prioritizing environmental responsibility and operational efficiency.
Celebrating Pride with Caribou Coffee The joy of Pride is that you can celebrate it your way. Maybe that’s flying a flag in your yard, donating or volunteering with an organization whose values mirror yours or uplifting a friend or colleague when they need support. Maybe it’s simply cheering at the parade and enjoying your local Pride events. It all makes a difference! Pride is one of our favorite times of the year at Caribou Coffee; it aligns with our core values, including Be Yourself and Serve with Love, two principles that come to life during Pride. Caribou is supporting Pride initiatives again in 2025. This year, we’re showing our true colors with a vibrant new Pride tumbler inspired in part by our incredible team members. Though we’re committed to uplifting our team members and communities all year long, it’s so much fun to celebrate together during Pride Month.
A family affair: How one mother-son duo brews connection on the job Coffee has always brought people together and for this mother and son duo, working for Caribou Coffee is a special part of their bond. Working for the same company wasn’t something they planned, but Shirley and her son Mike now have about four decades of experience working at Caribou between them. Years ago, Shirley had been looking for a part-time job, so Mike introduced her to one of the Caribou store managers. When the manager heard she was Mike’s mom, Shirley was quickly recruited. There was even a time when Shirley and Mike worked under the same roof at a Caribou coffeehouse. After some time working elsewhere, Mike joined the team at the same store, and while their shifts didn’t overlap, sharing the same workplace deepened their bond. Whether they were discussing new menu items or swapping stories about regular guests, their shared experience added a special layer to their relationship. Read more of their story in the link below
Caribou Coffee and Milk Bar partner to bring iconic treats to coffeehouses nationwide! Caribou Coffee®, the premium coffeehouse known for its signature handcrafted beverages and creating day-making experiences, is teaming up with Milk Bar®, the celebrated dessert company founded by two-time James Beard Award-winning chef Christina Tosi, to bring select Milk Bar signature treats to Caribou coffeehouses nationwide. This collaboration debuts as Caribou Coffee continues strategically expanding nationwide, giving guests the chance to enjoy Milk Bar’s iconic cookies alongside handcrafted beverages in hundreds of locations across the U.S. By partnering with Milk Bar, a category leader in treats, Caribou is advancing its focus on innovative menu enhancements and brand partnerships to deliver differentiated offerings that enhance the guest experience.
Summer is kicking off at Caribou Coffee® with the launch of a new menu featuring refreshing beverages and crave-worthy food perfect for warmer days. Beginning Thursday, May 1, guests can enjoy exciting new Energy drinks, creamy Frozen Fruit & Cream beverages, a zesty Nashville Hot Chicken Biscuit and a sweet assortment of Milk Bar® cookies. This month marks one year since Caribou introduced its lineup of handcrafted Energy drinks and to celebrate, the brand is rolling out three flavors inspired by the nostalgic tastes and carefree moments of summer.