Great Concept, Poor Execution - werkgeversreview Center Associate V bij Deloitte

2,0
8 nov 2014
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Goedkeuring directeur
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The company has a lot of pros. Its a great company to work for. Of course how well it works will depend largely on leadership. Like all consulting companies, there is a large pool of experienced talent to help you gain knowledge and experience. As a Center Associate (type of developer that remains at a particular center primarily), the developers are really nice and are willing to share their knowledge and time. There are numerous projects and you can get on a project based on your skill level. The benefits are generally great. These are changing and may not be as good as they currently are for those hired in 2013. They provide mentors for entry-level employees and a simple training project. The culture is laid back.

Minpunten

Most of what Center Associates were told in orientation is false or greatly exaggerated. We were even told "If you can't make it here, you can't make it anywhere." Well that depends on how well it is executed at the local level. Most of the orientation training is geared towards those on the consultant track not those who work at a specific center. You have to relearn how everything works once you get to your center. Training is lackluster. Don't expect to be given any specialized training in Microsoft, IBM, Oracle, etc. They only provide entry-level employees with a project to build for maybe 2 months. Most find it to be a bit of a challenge. They only care about the end result (whether it appears to work or not). They will not check to make sure you did not rig it to work. You are given mentors that help you out. However, after this, you are simply thrown on a project and it is largely sink or swim unless they put you on with more experienced developers who can help you out. Employees who come in as "experienced" do not get this support. They may be thrown on a project by themselves even if they have reservations. Center associates (the title has changed) do not get to choose their on projects. They are chosen for them. Once you are on the project, it is almost impossible to get off. One person was on a project, he did a good job but they could not find a replacement or client wanted to extending the project, so he was forced to stay on the project many months. He hated the project and the client. He was still on the project almost a year after it was supposed to end. They provide online books and training material through Skillsoft. It sucks! The estimated time is wrong and you only get credit for the hours it says it should take to complete the course. The truth is you will spend 2 or 3 times that amount and may not even learn much of anything. Overall training sucks! Don't count on it. The guys at the center are much more helpful. Local leadership does not intervene when there are problems. You are assigned counselors, but they do not check up on you when they know there may be some issues. They do not check with the client when you bring issues to their attention. Don't expect that you will be treated fairly or that any "evidence" you collect even if it is obviously strong, will be considered. They don't care! Documentation doesn't work. Just about any childish thing or unprofessional thing you can think of that could be wrong with leadership is true. Local leadership is so bogged down with their own numerous projects to help you make a success of your project--even if the issue is only communication and not technical. Counselors might as well not exist. When you get on a project, either the project manager will like you or not. This can, but not always, affect the rating you receive on a project. Don't expect people to always be objective--even when they seem to be "nice people." Utilization - You may be promised tons of vacation time. Great! That doesn't mean you will get to use it! Of the total available time (literally possible from the standpoint of an 8 hour day and 52 weeks), you will be required to maintain 90% utilization. Utilization is how much you work on a project vs how much you did not. Of course Deloitte only makes money when you are on a project. So when you are off a project or on vacation, they are losing money. EVERYTHING counts against your utilization! That includes your holidays, vacation time, and sick time. Not meeting the 90% utilization of all possible work hours in a year, can result in a reduced rating or lose of a job. Now you might think that well, "I just won't take much vacation." That depends. You can be a good employee. You can get high ratings, but center associates (as they used to be called) are not allowed to find their own projects. So... in between projects you may sit on the bench for weeks and months before they place you on another project. All that time, you might as well be taking vacation. You want to be in the center so they can see you and you can stay on them about getting you on a project, but IT WILL COUNT against your utilization. So as some reviewers have stated, you basically have to work overtime just to make up for the lost hours--especially if you have any intention of going on vacation. What I'm saying is this: leadership can mess you up so that you don't get to take vacation even if you've earned it. Also you are given tons of vacation time but you can't use it all. You can only roll over half of your time and you can NEVER cash it in. I hope this information is helpful. If you are a really good employee with good experience, you should be fine. You may work long hours. The culture is generally laid back. If you struggle with anything, even if you seek help and are proactive, you may find yourself in want. Don't expect a lot of compensation for hard work. Many people got excellent scores and got little or no raise or bonus. Numerous people left the company after busting their tail only to find out they weren't getting raises. It has been said even by leadership that it is best to COME in making around what you want than to expect to be rewarded after you have joined the company. Most people have to leave and come back to make the money they want.

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5,0
7 jun 2026
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Goedkeuring directeur
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Strong resume value and brand recognition. Good career development opportunities Generous paid holidays.

Minpunten

Compensation may lag the external market. Promotion timelines can be slow.

5,0
4 aug 2014
Aanbevelen
Goedkeuring directeur
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These folks know exactly what they are doing. They set high standards, and consistently deliver. Their project expectations and planning is excellent. The top level management folks are extremely smart and have a great sense of vision and planning. If you go to company social events (which are very frequent by the way), it is quite easy to have conversations with upper management people (Partners). Deloitte's hiring pattern is very consistent. For the young starters, they hire smart, well spoken, and subtly aggressive candidates. They have excellent training and knowledge management. They have a well oiled and empowered HR and Tech Support group. Things get done pretty fast. Their paid time off program is really great, and pretty straight forward. No messing about. They have a big social responsibility program that encourages volunteering. It also presents a great opportunity for youngsters to take event organizing responsibilities. This can be very very useful. Once, I volunteered for an event where we painted rooms for an orphanage center. There was a young guy who did the organizing. We were 10-12 people, with 3 senior executives actually doing paintwork. Quite unique. I have personally seen that Deloitte's top talents tend to start young, spend a 3-4 years, then take a hiatus to pursue a Graduate Degree (typically an MBA). The firm sometimes re-hires these consultants after their MBA with generous financial incentives. They offer much better packages to folks graduating from top universities. Sometimes they can offer huge joining bonuses. I worked in the IT consulting division.They tend to get top-end projects. On projects, the average age seems pretty low. A lot of 20-somethings, then there are a handful of 30-40 year old people and some senior Management folks. Beginner salaries can be a bit low. (which is expected. It takes some time to build credibility in the Consulting business) Overall, a great place to start your professional career. If you pay attention, you will get seasoned very quickly.

Minpunten

Work-life balance can become poor, especially during tight project timelines (This is expected in the Consulting Business). The employees have a significant amount of "firm-internal" training and knowledge contribution tasks. There are annual goal expectations. It can get tedious if you continuously work on high demand projects. There is intense competition, especially during targeted promotion/milestone years. There can be some backstabbing. It's part of the experience. It is not as bad as it sounds, and seems manageable. A lot of times, being young and inexperienced has it's flaws. The company has a simple way of seasoning consultants. They get pushed into high pressure situations, and they learn fast, and quickly start managing their own work. But they tend to be blind towards intricate details, especially in complicated IT product implementations. This has an interesting effect. If someone is able to do the hands-on work, everyone else tries to piggy-back on that person for their actual work. The hands-on guy gets overwhelmed, and others try to use him/her as a key resource. -- I personally went through a crunch project, and found a number of people "managing expectations" (piggy backing), while a handful of people actually knew the end-to-end solution and did the hands-on work. This created a lot more work and mental anguish than needed. Because of the expressed pressure, the hands-on guys have a hard time building and growing their reputation and subsequent performance evaluation rating. This also affects the project execution timelines. IMPORTANT: Make sure you thoroughly read through your employment agreement and understand the implications. In recent years, they have started hiring for specific projects ONLY. This falls under a particular "AMS service line". In this case, if your assigned project gets into a problem, you are exposed to the risk of employment termination. Their HR and Management are very helpful, and they will try to get you a new project. But there are several constraints like location, your skills, and limited time. I went through this, and it was somewhat unnerving. This was one of the reasons I ended up leaving the company.

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