Navigate Away - werkgeversreview Senior Customer Service Representative bij Infosys

Flexible working, good support for up-skilling.

It pays really low as compare to the markets.

Legitimate source of gainful project-based tech employment. Handles the headaches of looking for tech work and verifying your talent & legitimacy as a professional in the field, which is especially valuable in the age of AI. Additionally, they offer internal training resources to help ensure your skills are up to date with the current tech landscape.

Pay can be significantly lower than might be expected for tech work at higher levels, as their business model is as a staffing company, garnishing part of the wage paid by project clients as part of your employment. It's definitely very livable payment in most places, but it doesn't approach senior or even mid-level pay offered by many other US-operating employers in the tech space. This company has also been operating on slow or outdated systems, which can be frustrating for the remote contact of many of its employees, but Infosys has been actively updating these systems over time. Additionally, work conditions will be set at the behest of clients. Infosys is your pipeline to client projects, not often the host of projects themselves, so working conditions & expectations can vary by client.