Great place to work, nice people, good bens / comp - werkgeversreview Senior Service Delivery Manager bij SAP

5,0
23 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Compensation is competitive with the majority of the market - Very strong emphasis on a sustainable strategy for the future of ERP - Focus on celebrating success and employee experience is the best I've seen in a firm. - Strong but empathetic UK leaders / senior managers

Minpunten

- The busy periods are very busy (particularly end of year). Although it's tough, if you put the effort in and do well, it's really noticed. - Main con is this focus on sustainable strategy has led to several rounds of redundancies across the global and UK organisation. It's concerning that employees are told 'that's it, no more reductions' and the next year, there's another announcement. Hoping this stops soon and the fear of job security will dissipate. - 3 days a week office announcements were a shock, just after closing many satellite offices more locally.

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5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-great enviroment -inspiring people -work balance

Minpunten

-unclear directions and task -lack of support -long project timeline

4,0
29 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Minpunten

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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