Weโre proud to share that Capco has been recognized with two awards at the Digital Banker CX Awards 2026: ๐ Best CX Transformation Partner (Enterprise) โ Overall ๐ Best Digital CX Partner โ Retail Banking These awards reflect our work with financial institutions to embed customer experience at the core of transformation. From simplifying complex journeys to delivering unified digital platforms, we help clients create more intuitive, scalable, and consistent experiences while strengthening operational resilience. In retail banking, our data-led approach focuses on identifying root causes and accelerating delivery, supporting regulatory risk reduction in highly regulated environments. Learn more: https://www.capco.com/About-Us/Awards
Our 2021 whitepaper Natural Gas Scheduling โ the Most Challenging Job in Energy highlighted that schedulers are critical to reliable energy delivery, yet many still rely on manual, fragmented tools that limit efficiency and scalability. The challenge is still present today, with the schedule role continuing to carry intense pressure and operational complexity. In their latest article, @Russell Meyer and @Glen Ragland outline a practical, phased approach to automationโhelping streamline workflows, strengthen data integrity, and build greater operational resilience across trading and risk. Discover how modernizing scheduling can deliver real operational gains: https://okt.to/HehIsP
@Mae Maltby was celebrated at Consulting Magazine's 2026 Rising Stars of the Profession Awards ceremony. Her recognition in Leadership & Culture reflects the impact she continues to make at Capco through her client work and internal community initiatives. Congratulations, Mae, on this well-earned honor!
Belgium is one of the most exposed grids in Europe to the flexibility challenge, 10 GW of solar capacity, high nuclear baseload, and cross-border export dependencies that leave almost no margin for error on sunny, low-demand days. Elia's Summer 2024 response showed what good orchestration looks like in practice. @Olga Naryzhnaya and @Nicolas Neuville paper shows how to build that capability before you need it. ๐ Full paper here: https://www.capco.com/Intelligence/Capco-Intelligence/from-predictable-to-weather-driven
AI regulation in the US is evolving quickly, with updates to the California Privacy Rights Act (CPRA) introducing new requirements for organizations using automated decision-making technology. In this webinar, Capcoโs @Andy Soodek and @OneTrust's Arshdeep Sood walk through what qualifies as automated decision-making, whatโs changing from a regulatory standpoint, and what organizations should be doing now to prepare. ๐๐๐ ๐ข๐ฌ๐ญ๐๐ซ ๐ง๐จ๐ฐ ๐ญ๐จ ๐ฌ๐ญ๐๐ฒ ๐๐ก๐๐๐ ๐จ๐ ๐ฐ๐ก๐๐ญโ๐ฌ ๐๐จ๐ฆ๐ข๐ง๐ โก๏ธhttps://www.onetrust.com/resources/admt-and-cpra-preparing-for-the-future-of-ai-regulation-in-the-us-webinar/?utm_source=organic&utm_medium=capco%20&utm_campaign=cpo
Digital assets are redefining how value moves, settles, and scales globally. In our latest article, Digital assets after the GENIUS Act: from experimentation to production, @Ervinas Janavicius breaks down the key shifts shaping adoption โ from regulatory clarity to the rise of institutional-grade infrastructure. The message is clear: success wonโt come from technology choices alone, but from building the right operating model. โก๏ธRead the full article: https://www.capco.com/Intelligence/Capco-Intelligence/digital-assets-genius-act-production-shift
In celebration of Earth Day, our CSR Capco Switzerland team came together with a dedicated group of colleagues to make a tangible impact in the heart of Zurich. Our volunteer team gathered at Platzspitz Park and joined forces to help restore this iconic green space. With great energy and team spirit, our small but highly committed group managed to cover the entire park, collecting a significant amount of waste, from bottles and cans to cardboard and hundreds of cigarette butts. This initiative shows what can be achieved when people come together with a shared purpose. We are proud of the collective effort and the visible difference we made in just a few hours. A special thank you to the City of Zurich (@Entsorgung + Recycling Zรผrich) for their support and collaboration. Your partnership made this effort even more impactful. And to all our colleagues who volunteered: thank you for your time, your energy, and your commitment. Together, we are taking meaningful steps toward a cleaner, greener future. ๐
Last week in London, we brought together 70+ financial services leaders with @OpenAI for AI Beyond the Hype. The message was clear. AI has moved beyond experimentation. It is now about execution, and partnerships are critical to making that happen. Through Capco AI Labs, we demonstrated real use cases already delivering impact. From agentic data management to AI-enabled workforces, this is AI in action, not theory. A highlight was OpenAIโs showcase of voice and image-led experiences. A strong example of how agentic collaboration is accelerating what is possible in customer interaction. Thank you to @Anne-Marie Rowland , @Nicolai Skabo, Rajan Patel, @Roland Inglis, @Charlotte Byrne, Chris Rahnejat, @Chris Probert , @Rino Mura and to everyone who joined us. The hype phase is over. Now it is about delivery, together. Find out more about our AI Labs at https://www.capco.com/AI/capco-AI-labs #AI #FinancialServices #OpenAI #Partnerships #Innovation
Canadaโs capital markets sector is facing a different set of pressures and priorities this year. Whatโs shaping the shift: โ Leaner, more connected operating models โ AI delivering measurable impact across front-to-back workflows โ Expansion strategies reaching beyond home markets Watch below as Partner @Carmina Venditti discusses whatโs gaining traction across Canadian capital markets and how firms are responding in real time. For a closer look, read the full article: https://www.capco.com/Intelligence/Capco-Intelligence/canada-capital-markets-top-five-trends-for-2026
Only one in three autistic people is in work in the UK, and neurodivergent women are often underdiagnosed. The Times notes that progressive companies are now restructuring working practices to reap the rewards of neurodiversity inclusion. Interviewed in the article, @Helen Needham โ who launched Capco's neurodiversity network and is trustee of the charity Autism Forward โ highlights the value of structured support and mentoring for autistic women: โ๐ช๐ถ๐๐ต๐ผ๐๐ ๐๐ต๐ฎ๐ ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐, ๐ฎ ๐น๐ผ๐ ๐ผ๐ณ ๐ฒ๐ป๐ฒ๐ฟ๐ด๐ ๐ด๐ผ๐ฒ๐ ๐ถ๐ป๐๐ผ ๐๐ป๐ฑ๐ฒ๐ฟ๐๐๐ฎ๐ป๐ฑ๐ถ๐ป๐ด ๐ฎ๐ป๐ฑ ๐บ๐ฎ๐ป๐ฎ๐ด๐ถ๐ป๐ด ๐๐ต๐ฒ ๐ฒ๐ป๐๐ถ๐ฟ๐ผ๐ป๐บ๐ฒ๐ป๐, ๐ฟ๐ฎ๐๐ต๐ฒ๐ฟ ๐๐ต๐ฎ๐ป ๐ฑ๐ฒ๐บ๐ผ๐ป๐๐๐ฟ๐ฎ๐๐ถ๐ป๐ด ๐ฐ๐ฎ๐ฝ๐ฎ๐ฏ๐ถ๐น๐ถ๐๐. ๐๐ป ๐ฒ๐ป๐๐ถ๐ฟ๐ผ๐ป๐บ๐ฒ๐ป๐๐ ๐๐ต๐ฒ๐ฟ๐ฒ ๐ฝ๐ฟ๐ผ๐ด๐ฟ๐ฒ๐๐๐ถ๐ผ๐ป ๐ถ๐ ๐ถ๐ป๐ณ๐น๐๐ฒ๐ป๐ฐ๐ฒ๐ฑ ๐ฏ๐ ๐๐ถ๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ ๐ฎ๐ป๐ฑ ๐ฟ๐ฒ๐น๐ฎ๐๐ถ๐ผ๐ป๐๐ต๐ถ๐ฝ๐, ๐๐ต๐ฎ๐ ๐ฐ๐ฎ๐ป ๐ต๐ฎ๐๐ฒ ๐ฎ ๐ฟ๐ฒ๐ฎ๐น ๐ถ๐บ๐ฝ๐ฎ๐ฐ๐.โ ๐Read the full article (subscription required) https://www.thetimes.com/business/companies-markets/article/autism-superpower-for-employee-business-economy-times-enterprise-network-2m0w20vs7
