Not Real Ohana - werkgeversreview Customer Success Manager bij Salesforce

2,0
6 dec 2020
Aanbevelen
Goedkeuring directeur
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Pluspunten

Fairly transparent for an increasingly more corporate company. Good perks like wellness reimbursement, sabbatical and VTO hours

Minpunten

Many leaders have limited experience in enterprise technology and don’t understand its nuances, creating difficulty for employees. Individual contributors often end up managing up and receiving little support. Leadership consistently meets minorities with skepticism, doubt and microagressions. They severely lack empathy and have one vision of success. It’s a very homogeneous culture. If an employee is different, they are gaslit and “othered.” It’s been consistent that BIPOC employees experience mental distress at hands of peers and leadership. The Ohana has a serious culture problem and only making superficial strides to correct. It is the modern good ole boy.

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Reactie van Salesforce
5y
Thank you for your review. We remain committed to building a fully inclusive workplace. There is more work to be done, which is why I'm glad that you've raised your concerns. Can you please reach out to a Warmline advocate via Concierge? Within two business days, an advocate will reach out to schedule a confidential conversation with you.

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5,0
30 jun 2026
Aanbevelen
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Pluspunten

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine and then I could just go home to you if I needed you and you could just come over here or I can just go home if I need you can just let

Minpunten

Understand the importance and the value in this

4,0
9 jul 2014
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Minpunten

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Reactie van Salesforce
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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