As Business Development Director, you are a key member of Made’s leadership team and a driving force behind our growth globally.

You operate as a consultative innovation seller: someone who thrives in early, ambiguous conversations, helps clients frame their real challenges, and translates ambition into clear innovation trajectories. You build trust at C-level, shape long-term partnerships, and co-create opportunities together with our strategists, designers, and technologists.

This is not a transactional sales role. It’s about opening new markets, growing strategic accounts, and helping define how Made brings its innovation expertise to the world.

Drive growth & partnerships

• Open new markets and develop strategic partnership globally
• Activate existing relationships and grow long-term client partnerships
• Identify and initiate innovation opportunities within complex organizationsShape opportunities, not just deals

Shape opportunities, not just deals

• Lead strategic discovery conversations with senior stakeholders
• Translate complex business challenges into compelling innovation narratives
• Co-create proposals with our innovation experts that clients genuinely want to say “yes”toOwn the journey from idea to impact

Own the journey from idea to impact

• Lead the full commercial cycle: from first conversation to closing
• Present clear, compelling points of view that create momentum and trust
• Negotiate and close engagements with respect for timing, scope, and budget

Lead from the front

• Contribute to Made’s growth strategy, market positioning, and offering evolution. Act as a connector between clients, teams, and leadership
• Represent Made at industry events and within strategic networks

Senior Experience & Leadership

• 10+ years of experience in consultative selling within an agency, consultancy, orinnovation-driven environment
• Proven ability to engage and build trust with C-level and C-1 stakeholders
• Comfortable operating at leadership level, with autonomy and accountability

Strategic and Commercial Mindset

• Strong ability to uncover real client needs beyond the initial brief. Experience selling complex, high-value services rather than fixed productsSolid understanding of sales pipelines, deal shaping, and long-term value creation

Industry & Innovation Affinity

• Genuine passion for innovation, emerging technologies, and design-led problem solving
• Strong belief in sustainability as a strategic driver for growth and impact
• Curiosity about how organizations can evolve to better serve people, planet, andbusiness

Nice-to-haves

• Excellent knowledge of Dutch and English; knowledge of French is a significant asset.
• Existing network within Belgium and Europe (US or MEA is a bonus)